Thank you for your recent Malibu landscape light purchase. Malibu Lighting Corporation requires reasonable proof of purchase for all warranty requests. Therefore, we strongly recommend that you retain your sales receipt or invoice. Please call Customer Service Department at 888-295-7348 for replacement parts and further instructions for warranty claims, or you can fax in your request to (800)780-0109. A receipt or proof of purchase will be required.
If you would like to fax us the information, please fax a copy of your receipt to (800)780-0109. Please include the following information along with your receipt:
Model Number
Manufacturer (located on rating label on product)
Part Number / Part Description
Warranty Issue
Contact Name
Shipping Address
Phone Number
Email Address
Please note: You must have a valid receipt in order for us to process your warranty claim. Packaging UPC codes, instruction sheets, or product pictures do not qualify as a valid proof-of-purchase.
Warranty Information:
If you have recently purchased a Malibu landscape lighting fixtures and you are in need of a warranty replacement part, please check the rating label on your landscape fixture to determine whether your warranty issue will be fulfilled by Malibu Lighting Corporation.
The rating label sticker can be found affixed to all Malibu lighting fixtures. All customers should reference the Malibu Lighting Corporation item number (10 digit number) when calling about warranty, parts and replacements.
If your product was purchased prior to August 1, 2009, Malibu Lighting Corporation is not responsible for the warranty replacement of the parts. Malibu Lighting Corporation has replacement parts available for sale for products purchased at any retailer prior to August 1, 2009.
Rating Label:
1 YEAR LIMITED WARRANTY
For one year from date of purchase, Malibu Lighting Corporation warrants the Malibu Low Voltage Lights against defects due to workmanship or materials to the original purchaser. The Malibu Lighting Corporation’s obligations under this warranty are limited to the following guidelines:
- This warranty does not cover units that have been altered/modified or damaged due to: normal wear, rust, abuse, improper maintenance and/or improper use.
- This warranty does not cover surface scratches to fixtures or transformer, which is considered normal wear.
- Malibu Lighting Corporation may elect to repair or replace damaged units covered by the terms of this warranty.
- This warranty extends to the original purchaser only and is not transferable or assignable to subsequent purchasers.
Malibu Lighting Corporation requires reasonable proof of purchase. Therefore, we strongly recommend that you retain your sales receipt or invoice. To obtain repair or replacement of your Malibu Low Voltage Lights under the terms of this warranty, please call Customer Service Department at 888-295-7348 for a Return Authorization Number and further instructions. A receipt or proof of purchase will be required. Malibu Lighting Corporation will not be responsible for any units forwarded to us without a Return Authorization Number.
EXCEPT AS ABOVE STATED, THE MALIBU CORPORATION MAKES NO OTHER EXPRESS WARRANTY.
THE IMPLIED WARRANTIES OF MERCHANTAILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF PURCHASE. SOME STATES DO NOT ALLOW LIMITATIOS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
ANY LIABILITY FOR INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM THE FAILURE OF THE MALIBU LOW VOLTAGE LIGHTS TO COMPLY WITH THIS WARRANTY OR ANY IMPLIED WARRANTY IS EXCLUDED. CUSTOMER ACKNOWLEDGES THAT THE PURCHASE PRICE CHARGED IS BASED UPON THE LIMITATIONS CONTAINED IN THE WARRANTY SET OUT ABOVE. SOME STATES DO NOT ALLOW THE EXCLUSION OF LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.